The Fort Myer Thrift Shop
located on Joint Base Myer-Henderson Hall, Virginia
Fort Myer Thrift Shop- Operations & Shop Manager
The Fort Myer Thrift Shop (FMTS), a nonprofit 501(c)(3) organization located on Joint Base Myer-Henderson Hall, is seeking an Operations & Shop Manager to oversee the day-to-day operations and long term success of the organization.
FMTS supports military families in the National Capital Region through scholarships and grants funded through shop proceeds.
FMTS operates a unique two-building thrift and consignment operation supported by a small paid staff and a large volunteer community.
Position overview
This position is responsible for the operational leadership, financial stewardship, staff and volunteer coordination, and overall management of the Fort Myer Thrift Shop.
The Manager serves as the primary operational lead for the organization and works closely with the Board of Directors, staff, volunteers, military community partners, vendors, and service providers.
This position requires strong organizational, communication, and problem-solving skills, as well as the ability to manage multiple operational priorities in a dynamic nonprofit retail environment.
Responsibilities
Responsibilities include, but are not limited to:
• Oversee daily operations of the thrift shop and boutique workforce
• Supervise paid staff and support volunteer workforce
• Identify and implement improvements related to workflow, space utilization, and operational efficiency
• Maintain and improve operational policies, procedures, and internal controls
• Develop and implement operational processes and organizational standards
• Identify opportunities for workflow, systems, and process improvements
• Support financial oversight processes in coordination with bookkeeping/accounting providers and the Board
• Oversee POS systems, operational technology platforms, and vendor relationships
• Coordinate facilities, maintenance, and base-related operational requirements
• Support volunteer onboarding, communication, scheduling and accountability processes
• Prepare operational updates and reports to the Board
• Ensure compliance with applicable nonprofit and installation requirements
• Support special projects, seasonal transitions, and operational improvements
• Promote a professional, respectful, and mission-focused working environment for staff and volunteers
Qualifications
Required Qualifications:
• Current military or dependent ID card
• Strong organizational and communication skills
• Ability to manage multiple operational priorities independently
• Supervisory and leadership experience
• Comfort working with technology platforms and operational systems
• Ability to work collaboratively with staff, volunteers, vendors, and Board members
Preferred Qualifications:
• Experience in retail, nonprofit, operations, or volunteer management
• Experience supervising staff and/or volunteers
• Experience with POS systems, inventory, or financial coordination
• Experience developing operational procedures or process improvements
• Familiarity with nonprofit organizations or military community programs
Schedule
The shop is currently open Tuesday through Thursday and one Saturday per month (two in November and December). This position requires flexibility to address operational, volunteer, vendor, and organizational needs outside normal business hours as necessary.
Compensation
Compensation is based on experience and qualifications
If interested in applying, please send an expression of interest and resume with relevant experience by June 30, 2026 to Brenda Pierce, FMTS Board of Directors Chair, at [email protected]. Questions can be directed to Brenda as well.
The Fort Myer Thrift Shop (FMTS), a nonprofit 501(c)(3) organization located on Joint Base Myer-Henderson Hall, is seeking an Operations & Shop Manager to oversee the day-to-day operations and long term success of the organization.
FMTS supports military families in the National Capital Region through scholarships and grants funded through shop proceeds.
FMTS operates a unique two-building thrift and consignment operation supported by a small paid staff and a large volunteer community.
Position overview
This position is responsible for the operational leadership, financial stewardship, staff and volunteer coordination, and overall management of the Fort Myer Thrift Shop.
The Manager serves as the primary operational lead for the organization and works closely with the Board of Directors, staff, volunteers, military community partners, vendors, and service providers.
This position requires strong organizational, communication, and problem-solving skills, as well as the ability to manage multiple operational priorities in a dynamic nonprofit retail environment.
Responsibilities
Responsibilities include, but are not limited to:
• Oversee daily operations of the thrift shop and boutique workforce
• Supervise paid staff and support volunteer workforce
• Identify and implement improvements related to workflow, space utilization, and operational efficiency
• Maintain and improve operational policies, procedures, and internal controls
• Develop and implement operational processes and organizational standards
• Identify opportunities for workflow, systems, and process improvements
• Support financial oversight processes in coordination with bookkeeping/accounting providers and the Board
• Oversee POS systems, operational technology platforms, and vendor relationships
• Coordinate facilities, maintenance, and base-related operational requirements
• Support volunteer onboarding, communication, scheduling and accountability processes
• Prepare operational updates and reports to the Board
• Ensure compliance with applicable nonprofit and installation requirements
• Support special projects, seasonal transitions, and operational improvements
• Promote a professional, respectful, and mission-focused working environment for staff and volunteers
Qualifications
Required Qualifications:
• Current military or dependent ID card
• Strong organizational and communication skills
• Ability to manage multiple operational priorities independently
• Supervisory and leadership experience
• Comfort working with technology platforms and operational systems
• Ability to work collaboratively with staff, volunteers, vendors, and Board members
Preferred Qualifications:
• Experience in retail, nonprofit, operations, or volunteer management
• Experience supervising staff and/or volunteers
• Experience with POS systems, inventory, or financial coordination
• Experience developing operational procedures or process improvements
• Familiarity with nonprofit organizations or military community programs
Schedule
The shop is currently open Tuesday through Thursday and one Saturday per month (two in November and December). This position requires flexibility to address operational, volunteer, vendor, and organizational needs outside normal business hours as necessary.
Compensation
Compensation is based on experience and qualifications
If interested in applying, please send an expression of interest and resume with relevant experience by June 30, 2026 to Brenda Pierce, FMTS Board of Directors Chair, at [email protected]. Questions can be directed to Brenda as well.
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The Thrift Shop is an all ranks and all six services community organization.
We are looking for volunteers to assist with: * computer data entry * merchandising * office work * sales * stocking items * sorting and pricing our donated and consigned items. Some volunteer once a week, while others more frequently. We are flexible and value our volunteers. Come and visit the Fort Myer Thrift Shop - we will give you a tour and introduce you to other volunteers. Email or call for more information (703) 527-0664. Volunteer, meet other military spouses and retirees, make a difference within our military community. |
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